Files
FEDEO/pages/support/[id].vue

179 lines
4.6 KiB
Vue

<script setup>
import {useFunctions} from "~/composables/useFunctions.js";
const supabase = useSupabaseClient()
const profileStore = useProfileStore()
const toast = useToast()
const itemInfo = ref({})
const loaded = ref(false)
const setup = async () => {
itemInfo.value = (await supabase.from("tickets").select("*, ticketmessages(*, profile(fullName, tenant, id)), created_by(*)").eq("id",useRoute().params.id).single()).data
loaded.value = true
}
setup()
const messageContent = ref("")
const addMessage = async () => {
const {data,error} = await supabase.from("ticketmessages").insert({
profile: profileStore.activeProfile.id,
content: messageContent.value,
ticket: itemInfo.value.id,
internal: false,
type: "Nachricht"
}).select().single()
if(error) {
toast.add({title: "Erstellen fehlgeschlagen", color: "rose"})
} else {
toast.add({title: "Erstellen erfolgreich"})
messageContent.value=""
setup()
await useFunctions().useSendTelegramNotification(`Neue Nachricht im Ticket ${useRoute().params.id} von ${profileStore.activeProfile.fullName}: ${data.content}`)
}
}
const showAddEntryModal = ref(false)
const addEntryData = ref({})
const addEntry = async () => {
const {data,error} = await supabase.from("ticketmessages").insert({
profile: profileStore.activeProfile.id,
content: addEntryData.value.content,
ticket: itemInfo.value.id,
internal: addEntryData.value.internal,
type: addEntryData.value.type
}).select().single()
if(error) {
toast.add({title: "Erstellen fehlgeschlagen", color: "rose"})
} else {
toast.add({title: "Erstellen erfolgreich"})
addEntryData.value = {}
setup()
showAddEntryModal.value = false
}
}
</script>
<template>
<UDashboardNavbar title="Support Ticket">
<template #badge>
<UBadge
variant="outline"
v-if="itemInfo.status === 'Offen'"
color="yellow"
>{{itemInfo.status}}</UBadge>
<UBadge
variant="outline"
v-if="itemInfo.status === 'Geschlossen'"
color="primary"
>{{itemInfo.status}}</UBadge>
</template>
<template #right>
<UButton
v-if="profileStore.currentTenant === 5"
variant="outline"
disabled
>
Ticket Schließen
</UButton>
<UButton
v-if="profileStore.currentTenant === 5"
variant="outline"
@click="showAddEntryModal = true"
>
+ Eintrag
</UButton>
<UModal v-model="showAddEntryModal">
<UCard>
<template #header>
Eintrag hinzufügen
</template>
<UFormGroup
label="Intern:"
>
<UToggle
v-model="addEntryData.internal"
/>
</UFormGroup>
<UFormGroup
label="Typ:"
>
<USelectMenu
v-model="addEntryData.type"
:options="['Nachricht','Notiz','Anruf','Externe Kommunikation']"
/>
</UFormGroup>
<UFormGroup
label="Inhalt:"
>
<UTextarea
v-model="addEntryData.content"
/>
</UFormGroup>
<template #footer>
<UButton
@click="addEntry"
>
Erstellen
</UButton>
</template>
</UCard>
</UModal>
</template>
</UDashboardNavbar>
<UDashboardPanelContent v-if="loaded">
<UAlert
v-if="profileStore.currentTenant === 5"
v-for="item in itemInfo.ticketmessages"
:description="item.content"
:avatar="{ alt: item.profile.fullName}"
:title="`${item.type} - ${item.profile.fullName}`"
class="mb-3"
:color="item.internal ? 'rose' : item.profile.tenant === 5 ? 'primary' : 'white'"
variant="outline"
/>
<UAlert
v-else
v-for="item in itemInfo.ticketmessages.filter(i => !i.internal)"
:description="item.content"
:avatar="{ alt: item.profile.fullName}"
:title="item.profile.fullName"
class="mb-3"
:color="item.profile.tenant === 5 ? 'primary' : 'white'"
variant="outline"
/>
<InputGroup>
<UInput
class="w-full mr-2"
placeholder="Neue Nachricht senden"
v-model="messageContent"
@keyup.enter="addMessage"
/>
<UButton
@click="addMessage"
>
Senden
</UButton>
</InputGroup>
</UDashboardPanelContent>
<UProgress animation="carousel" v-else class="w-3/4 mx-auto"/>
</template>
<style scoped>
</style>